Terms of Service

1. Overview

This website is operated by Vettil Ltd ("Vettil", "we", "us", "our"). Throughout the site, the terms "we", "us" and "our" refer to Vettil Ltd. Vettil offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced here or available by hyperlink (such as our Privacy Policy, Refund & Returns Policy, and Shipping Policy). If you do not agree to these Terms, you may not access the site or use any services.

Our store is hosted on Shopify, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Services.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

4. Modifications to the Service & Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products & Services

Certain products or services may be available exclusively online through the site. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Refund & Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear on the store. We cannot guarantee that your device's display of any colour will be accurate.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, and to limit quantities of any products or services that we offer. We also reserve the right to discontinue any product at any time.

6. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so we can complete your transactions and contact you as needed.

7. User Content & Uploaded Images

You may provide content to us, including photographs, artwork, names, text, and other personalisation details ("User Content").

  • You grant Vettil a non-exclusive, worldwide, royalty-free licence to use, reproduce, and adapt your User Content solely for the purpose of designing, producing, and delivering your order, providing customer support, and internal quality control.
  • We will only use your User Content for marketing or promotional purposes (for example, showing your finished piece on our website or social channels) if you give us your explicit consent.
  • You confirm that you have all necessary rights and permissions to submit the User Content and that it does not infringe any third-party rights or violate any laws.

8. Third-Party Tools & Links

We may provide you with access to third-party tools and links over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools and sites "as is" and "as available" without any warranties, representations, or conditions of any kind.

We are not responsible for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Please review third-party policies and practices carefully.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which is available on this site.

10. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any laws, to infringe intellectual property rights, to harass or abuse others, to submit false information, to upload malicious code, or to interfere with the security features of the Service or any related website.

11. Disclaimer of Warranties; Limitation of Liability

To the fullest extent permitted by law, the Service and all products delivered to you are provided "as is" and "as available", without any warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Vettil Ltd and our affiliates, officers, directors, agents, contractors, service providers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party rights.

13. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws principles. Consumers in other jurisdictions (including Ireland) may additionally benefit from mandatory consumer protections in their home country.

14. Changes to These Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to this page. Your continued use of or access to the site or the Service following the posting of any changes constitutes acceptance of those changes.

15. Contact Information

Questions about these Terms should be sent to us at help@vettil.com.